Terms of service
Last updated: October 30, 2026
These Terms of Service (“Terms”) are an agreement between you and OMOIMI LLC (“OMOIMI”, “we”, “us”). They apply when you visit omoimi.com or buy from us. By using the site or placing an order, you agree to these Terms, our Privacy Policy, our Refund Policy and our Shipping Policy. If you don't agree, please don't use the site.
1. Who can buy
You must be at least 18 years old, or the age of majority where you live, to place an order. We sell to consumers for personal and household use, and we ship only to addresses in the United States. We may refuse orders that appear to be for resale.
2. Orders
- Placing an order is an offer to buy. We accept it when we ship your order. Your order confirmation email confirms that we received your order, not that we've accepted it.
- We may decline or cancel an order, for example if a product is out of stock, a price was listed in error, or we suspect fraud. If we cancel after you've paid, we refund you in full.
- You can cancel within 12 hours of ordering by emailing support@omoimi.com. After your order ships, our 30-day money-back guarantee applies instead.
3. Prices and payment
- All prices are in US dollars. The price you pay is the price shown when you place your order. Applicable sales tax and any shipping charge are shown at checkout before you pay.
- We may change prices and offers at any time. A change doesn't affect orders we've already accepted.
- If a product is listed at an obviously wrong price because of a typo or technical error, we'll contact you before shipping and let you choose to pay the correct price or cancel for a full refund.
- Payment is taken when you place your order. Payments are processed by Shopify Payments and the other providers shown at checkout. We never see your full card number.
- Promotions and discount codes have the terms shown with the offer. Unless an offer says otherwise, codes can't be combined, exchanged for cash or applied to past orders.
4. Shipping, delivery and risk of loss
Shipping costs, processing times and delivery estimates are explained in our Shipping Policy. We're responsible for your order until it's delivered. If it's lost or damaged in transit, we'll replace it or refund you as described in that policy.
5. 30-day money-back guarantee and returns
Every product comes with a 30-day money-back guarantee that starts on the day your order is delivered. If you're not happy, contact us and we'll explain how to return it. Our Refund Policy sets out the full conditions and is part of these Terms.
6. Our products
- We describe and photograph our products as accurately as we can. Colors and projection effects can look different depending on your screen, room lighting and placement. Product and scene photos may be illustrative.
- Please follow the care instructions on the product label.
- Our Christmas projector sets are decorative lighting products. Use them only with a compatible USB power source, indoors and as described in the included guide. Don't look directly into the light source.
- The sets contain small parts and aren't toys. Keep them away from young children and pets, and unplug them when not in use.
7. Product warranties
We don't offer a separate written warranty. Your protection comes from our 30-day money-back guarantee and our commitment to replace or refund items that arrive damaged, defective or wrong (reported within 7 days of delivery). Beyond that, and to the extent the law allows, our products are provided “as is” and we disclaim implied warranties, including merchantability and fitness for a particular purpose. Some states don't allow these warranties to be disclaimed, so this paragraph may not fully apply to you.
8. Reviews and content you send us
- If you post a review, it must be honest and based on your own experience with the product. Don't post anything unlawful, hateful, obscene, or anyone's personal information.
- You keep ownership of your review. You give us a free, non-exclusive license to display it on our site and in our marketing, with the name you chose to show.
- We publish reviews from real customers, positive and negative. We don't edit their meaning. We remove only reviews that break the rules above or are not about the product.
- If we ever give anything of value in exchange for a review, such as a discount or a free product, we'll say so next to that review.
9. Using our site
You may use our site for personal shopping. You may not:
- copy, scrape or republish our content, photos or product descriptions without written permission;
- interfere with the site's security or operation, or try to access accounts or data that aren't yours;
- use the site for any unlawful or fraudulent purpose, including placing orders with stolen payment details.
We may suspend access for anyone who breaks these rules.
10. Intellectual property
The OMOIMI name and logo, product names, site design, text, photos and videos are owned by OMOIMI LLC or used with permission, and are protected by intellectual property laws. Using them without our written permission isn't allowed.
11. Links to other sites
Our site may link to other websites, such as payment providers, carriers or social media. We aren't responsible for their content or practices. Their own terms and privacy policies apply.
12. Limitation of liability
To the extent the law allows, OMOIMI is not liable for indirect, incidental, special or consequential damages arising from your use of the site or our products, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that can't be limited by law, such as liability for personal injury caused by our negligence, or your rights under consumer protection laws.
13. Indemnity
If you break these Terms or the law in using our site, and that causes a claim against us, you agree to cover our reasonable costs of dealing with it, to the extent the law allows.
14. Resolving problems
Most problems can be fixed with an email. If you have a complaint, please contact support@omoimi.com first and give us 30 days to try to resolve it informally. If we can't resolve it, either of us may bring a claim in small claims court in the county where you live, or in the state or federal courts located in Natrona County, Wyoming.
15. Governing law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. This doesn't take away any protections you have under the consumer laws of the state where you live.
16. Changes to these Terms
We may update these Terms from time to time. The version in effect when you place an order applies to that order. We'll change the date at the top of this page whenever we update them.
17. General
If any part of these Terms is found unenforceable, the rest stays in effect. If we don't enforce a right immediately, we haven't given it up. These Terms, together with the policies linked above, are the entire agreement between you and us about your use of the site and your purchases.
18. Contact
OMOIMI LLC
5830 E 2nd St, Ste 7000, Casper, WY 82609, United States
Email: support@omoimi.com