Shipping policy

Last updated: October 30, 2026

Where we ship

We ship to addresses in the United States. We don't ship to other countries at this time.

Shipping costs

Tracked US shipping is $5 for a single Christmas Projector Gift Set. Packs of two or three sets ship free. Your exact shipping cost and any sales tax are shown at checkout before you pay. Returns are covered by our 30-day money-back guarantee.

Processing time

We prepare orders within 1–2 business days (Monday–Friday, excluding US federal holidays). Orders placed on a weekend or holiday start processing the next business day.

Delivery time

Estimated US delivery is 5–7 business days, according to our supplier. Delivery dates are estimates, not guarantees. Carrier delays, severe weather and peak holiday periods can add a few days.

Tracking your order

When your order ships, we email you a tracking link. Tracking can take up to 48 hours to show the first scan. You can also see your orders anytime on the Track your order page.

Changing your address

Please double-check your shipping address at checkout. If you spot a mistake, email support@omoimi.com right away. We can change the address until the order ships. After that, we'll do our best to help through the carrier, but we can't guarantee a change.

Late, lost or stolen packages

Late: if your order hasn't arrived 5 business days after the end of its delivery estimate, email us. We'll open an investigation with the carrier.
Lost in transit: if the carrier confirms the package is lost, we send a replacement or a full refund, your choice.
Marked delivered but not there: please wait 48 hours (carriers sometimes scan early), check with neighbors and your building's mail area, then email us. We'll file a claim with the carrier and work with you on a replacement or refund.

Damaged in shipping

If something arrives damaged, email us within 7 days of delivery with your order number and a photo. We'll send a replacement or a full refund at no cost to you. See our Refund Policy for details.