Shipping Policy

Last Updated: July 15, 2026

At OMOIMI, we believe shopping should be simple. That's why we offer FREE shipping on every order—no minimum purchase required.

Order Processing

• Orders are processed within 1–2 business days (Monday–Friday).

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times are:

• United States: 5–10 business days

• Canada: 6–12 business days

• United Kingdom: 5–10 business days

• Australia & New Zealand: 6–12 business days

• Europe: 6–12 business days

• Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to become active.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including carrier disruptions, customs processing, severe weather, or peak holiday periods.

We appreciate your patience and understanding.

Lost or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us at support@omoimi.com.

Our support team will work with the shipping carrier to investigate the issue and, if necessary, arrange a replacement or another appropriate solution.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you notice an error, contact us immediately at support@omoimi.com. We will do our best to update the address before your order is shipped. Once an order has been dispatched, we cannot guarantee address changes.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@omoimi.com

Our customer support team typically responds within 24–48 business hours.